Who this course is for
This course is for anyone who has heard a lot about AI but has not yet made it part of their working day. Office staff, accountants, teachers, shop owners, students and managers all start here.
You do not need to know programming, maths or anything technical. If you can write an email, you can take this course.
What you will learn
- What AI chatbots like ChatGPT, Gemini, Claude and Copilot really are, and what they are not
- How to pick one assistant and set it up properly in a few minutes
- A simple four-part formula for prompts that get useful answers the first time
- How to use AI for emails, summaries, meeting notes and messages to customers
- How to catch AI mistakes before they reach your boss or your client
- What you must never paste into a chatbot, and how to use AI honestly at work
- How to build a small personal toolkit so AI saves you time every week
What you need
- A phone or computer with internet
- A free account with one AI assistant (lesson 2 helps you choose)
- 10 to 15 minutes per lesson
How to take this course
Take the lessons in order. Each one ends with a short practice task: do it before moving on, because using AI is a skill you build by doing, not by reading.
Click Mark as complete at the end of each lesson to track your progress. By the end you will have your own set of tested prompts that you can use at work the same day.
Course content
- 1 What AI Chatbots Really Are (and What They Are Not) A plain-language explanation of how AI chatbots work, what they do well, and where they go wrong. 8 min
- 2 Choosing and Setting Up Your First AI Assistant Compare ChatGPT, Gemini, Claude and Copilot, pick one, and set it up properly in five minutes. 8 min
- 3 Your First Useful Prompt: The 4-Part Formula Learn the Role, Task, Context, Format formula that turns vague questions into answers you can actually use. 10 min
- 4 Everyday Work Tasks: Emails, Summaries and Meeting Notes Ready-to-use prompts for the office tasks that eat your day: replies, summaries, meeting notes, customer messages and translations. 12 min
- 5 Fact-Checking AI: How to Catch Mistakes Before They Cost You Why AI makes things up, the warning signs to watch for, and a five-step checklist to verify any answer. 10 min
- 6 Using AI Safely: Privacy, Company Data and Honest Use What you must never paste into a chatbot, how to remove private details before you ask, and how to use AI honestly at work. 8 min
- 7 Build Your Personal AI Toolkit Turn what you have learned into a habit: a saved prompt library, standing instructions and a simple weekly routine. 10 min